DIRO FAQs Overview

Banks and governments are unable to trust any uploaded or attached documents, as they can be easily photoshopped or stolen. To check any document authenticity they need to verify the data from the source. It is practically impossible for banks to get access to every source. This problem is common across KYC, trade finance, loans, insurance claims, and proof of transactions, etc.

DIRO allows customers to provide original documents from any global source online like banks, governments, or institutional databases from any country or any language in real time. DIRO proves that the online documents provided by the customer are "Original and Authentic" and not stolen. Making the whole process instant, provable, reportable and audit-able. This new breakthrough technology can be used horizontally across many banking verticals and other industries.

DIRO provides documents that are 100% fraud proof and are in fact equivalent or stronger than apostille, notary, attestations or even in-person verification. This makes the process at least 100x faster and safer for banks and customers. DIRO lets customers login to any bank, government, tax, or utility website and capture the webpage and SSL certificate as a combined immutable PDF using blockchain. It reduces the customer on-boarding down to minutes with better user experience and coverage.

Original document means a document of which the source is known and has not been tempered in any meaningful way. DIRO captures the real provenance of the document provided by the user and makes both the source and the document immutable. For all legal purposes the document is Original because it's exact origin is known.

The problem with simple screenshots is that they can be altered and therefore can not be trusted. Also, there is no way to know if the screenshot is stolen. DIRO solves both these issues.

The most innovative feature about DIRO is that it does not need any prior permission from the counter-parties in order to provide the original documents. The technology is actually powered by GDPR and works on the basis of consumer consent. It is able to provide unilateral access to any online data source.

Verifying a document using the browser can be done in under a minute. Some users may take extra time in recovering their passwords if it is not handy.

DIRO's technology consists of many innovations such as using a public virtual browse with cross-correlated session within a trusted environment. Combining the originating SSL/TLS information with the webpage. Tokenizing the information and sharing access using blockchains. Adding Non-fungible token to endure the document is globally unique. Method to revoke such issued documents by the SSL owner. Having a generic parsing engine linked to websites to generate verifiable credentials etc. Company has filed multiple patents globally.

DIRO's technology uses multiple checks such as whitelisted domains, IP address, secure browsing environment, SSL certificate check, trace route etc to make sure that the page being captured is 100% authentic from the absolute original source.

The browser used to capture the web-page or screenshot is protected and is running in a trusted execution environment. It has all editing functionality disabled so that a user may not be able to edit the page at any point.

DIRO combines all the information, the real source including the SSL certificate, timestamp and the forensic data into a PDF. It then generates a HASH (checksum) of the PDF that makes it tamper proof and then the HASH is added to a public blockchain that makes it permanently immutable. Any third-party can calculate the HASH of the PDF and verify it against the blockchain directly or using DIRO API.

Yes, DIRO provides a provable, reportable and auditable evidence that is immutable and 100% fraud proof. The whole process and document is end-to-end cryptographically verifiable and mathematically provable along with the original source. The technology has been appreciated by 3 of the G7 regulators and won multiple global awards. DIRO is part of UK FCA sandbox, it won top 10 emerging technologies from Indian regulator and also being used by regulated companies in US, UK and European countries. In fact to the contrary it is much harder to prove if a physical document is not tempered than a document provided using DIRO technology.

DIRO uses various forensic parameters that ensure that the document is from the authentic source. The DIRO fraud engine includes tracing the IP address, whitelisting the domains and SSL certificates, trusted execution environment, NTP synchronized time stamp of the session and screenshots and many other parameters to provide the world's strongest Original Documents on the Internet.

The process uses multiple factors while checking the origin besides just the DNS lookup, SSL certificate and the whitelisting. DIRO captures the forensic record to detect sophisticated hacks and makes it immutable using a blockchain.The IP address and trace routes may help in case the original source on the far side is compromised. This will allow the documents be revoked after a compromise is reported that is unrelated to DIRO.

DIRO is a patent pending technology that can not only prove that an online document is absolutely original and also that it is not stolen. It works across all countries, languages, government, institutions, banks etc. It's the world's strongest and fastest way of proving authenticity of a document and related identity.

SSL was actually invented in 1996 by Netscape and was one of the most important while unrecognized innovation in the history of Internet. SSL is the little green lock which you see before a URL in the web browser. It indicates if the domain is real and trustworthy.

DIRO combines all the screen/web capture with the real source including the SSL certificate, timestamp and the forensic data into a PDF. It then generates a HASH (checksum) of the PDF that makes it tamper proof and then the HASH is added to a public blockchain that makes it permanently immutable. The screen capture is within a secure trusted environment, so it is not possible for anyone to modify the screenshot. The HASH is calculated using the standard MD5 algorithm.

DIRO captures the webpage in a digitally native format (MHTML) along with the screenshot. By eliminating the need for OCR, it becomes possible to translate text in any language. Further, having the document as MHTML makes it easy to write highly reliable and specific parsers on top of HTML tags and create a marketplace for parsers for digital ecosystems. Digital screenshots or web-capture makes is possible to automate validations, filling forms and standardizing data in any ecosystem.

DIRO captures data in a digitally native HTML format. This eliminates the need for OCR which is prone to recognition errors. Since, DIRO has perfect digital copies, it becomes possible to auto translate pages with high confidence, which is otherwise not possible to do on OCR data.

DIRO allows businesses to specify any number of validations to be done before a document is allowed to be captured. The conditions may specify field types which are then used to process the document for pre-validation. This reduces the frustration of users submitting irrelevant documents by mistake.

DIRO works on all browsers and both mobile platforms, i.e., IOS and Android. It works without any users having to download any plugin or APP.

DIRO works across all countries and with most popular languages like English, Spanish, French, Chinese, Japanese, Russian, Hindi, etc. Further, it is able to translate documents from over 100s of languages into English.

Certain websites may have GEO restrictions to access from outside the country. DIRO monitors access to websites from DIRO servers and uses proxy, VPNs or local servers based on customer needs. Alternatively, users will always be able to access these websites using the DIRO app on the phone from the local region.

MTHML is a webpage stored as a single web file. It contains all the original code and graphical assets etc. that allow the webpage to be rendered exactly the same again. It also makes it easier to HASH the exact webpage for immutability.

The blockchain allows for a decentralized immutable timestamp and a way for any third-party to verify the PDF authenticity anonymously. This helps eliminating centralized mass-surveillance (typically known as the phone-home-problem). Further, the blockchain provides the ability to make these documents unique by creating them as non-fungible token.

DIRO provides a list of global websites in each country for each type of documents, e.g., Voter, Birth and Driving License registries, Credit agencies, Banks, Telephone, Electricity, Water and Gas companies, Tax and License authorities, Corporate registries, Chambers of commerce etc. This helps users to easily find the most contextually relevant website in their country. This allows DIRO to determine if the website used to capture the page is itself authentic. DIRO tracks multiple parameters like website ranking and reach, its IP address, SSL root verification, trace routes to ensure that the page being captures is in fact genuine.

Every document captured by DIRO is encrypted by a unique token. The token is then encrypted by the public key of the user or the bank. Using this allows DIRO to decentralize the documents and provide privacy to the users. The documents stored in DIRO's servers are always encrypted with no common password.

Every document stored on DIRO platform is based on user consent. Each document has its own independent key that is only shared to any third party after authorization from the user. The user may delete or download documents at any time. The technology can replace penny drop verification and provide instant verification of bank account ownership.

DIRO is a complete SaaS product with zero or little integration needed. Simply create your login on the admin panel and you can start inviting people on their mobile or email with no code. Or simply add DIRO button to your website with any degree of customization

DIRO is built on micro-services-architecture with 100s of APIs. It includes all users, documents and session integrations and management. A comprehensive list of public APIs are available on swagger inside the business admin panel. These APIs may not be required to go live.

Through the admin panel you may see the incoming documents, customer files, manage approvals, see translations, or add comments to the documents.

Yes, DIRO provides multiple levels of integrations and SDK for all platforms including mobile apps on IOS and Android.

DIRO does not recommend installing private servers but in case of large banks and or regulatory requirement is may be required.

Absolutely! You can create a custom DIRO button and add it to any of your workflows. It could be inside the bank's website or app. You may alternatively create a custom workflow in HTML and publish it using DIRO.

Most websites allow users to register a new user or otherwise recover password by answering a few questions or using their registered mobile or email address.

The traditional penny drop verification takes days to complete and yet does not verify the exact ownership details. This not only adds compliance risks but also adds friction. The problem is getting bigger as more banks adopt challenge questions or multi-factor authentication. DIRO replaces this process with a simple screenshot verifications that can be completed by users in under a minute. It proves an immutable evidence in a PDF that can be kept as record for regulators and external auditors.

Basically the core reason for trade finance to exist is because there is a lack of trust between Importer and Exporter. They buyer does not accept electronic documentation on email directly because there is a potential for them to be photoshopped. This ends up costing days and adds risk and costs associated to verification. On the other hand, an electronic trade transaction would require all participants to be part of the ecosystem. However the minimum viable ecosystem for this is too large. Without a strong proof or quantity, quality, insurance, origin etc ... it is not possible to digitize the industry. DIRO is a unique possible way to solve the minimum viable ecosystem for such platforms and do not need bilateral participation.

DIRO does 2 new things that have no other alternatives 1. Global Impersonation checks 2. Universal Original Documents from any global source, DIRO provides Internet original documents that are 100% fraud proof and are in fact equivalent or stronger than apostille, notary, attestations or even in-person verification. This makes the process at least 100x faster and safer for banks and customers. It makes the whole KYC process provable, reportable and audit-able. The technology provides on-the-fly certified language translations on documents that makes international KYC auditable, simple and manageable for regulated businesses, regulators and the customers. DIRO’s multi-factor/source authentication using two such original documents provides a stronger and more manageable alternative to Video KYC.

DIRO makes it possible for insurance companies to automate claim submissions and processing via a self-service portal. It not only reduces the amount of fraud but also reduces cost while improving customer experience with instant turn-around.

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