Categories
Compliance

Importance of Compliance Management

No business can survive without a list of rules and regulations. To maintain this compliance, businesses have to follow the rules and regulations that are related to their industry. Businesses consider “maintaining compliance” a challenge as the rules are always changing. If you fail to stay up to date on these compliance rules, it can damage your company’s reputation.

What is Compliance Management?

Compliance management is the process of monitoring and assessing an organization’s internal systems to make sure that they comply with industry regulations.

Maintaining compliance isn’t just the role of top management, it comes down to everyone within the organization. The knowledge and understanding should correlate with the organization’s goals. All employees should be aware of how they can follow compliance standards. This helps in smooth working operations.

Importance of Compliance Management

As technology is becoming a major part of all sectors of our lives, legal regulations are becoming fiercer. Compliance management is crucial for every business as non-compliance can lead to legal and financial penalties, data theft, and damage to a business’s reputation.

Compliance management software or verification software can help financial institutions to keep up with compliance requirements.

Here are all the reasons why businesses need to comply with industry rules and regulations:

  1. Avoid Violations

Noncompliance with industry rules and regulations can hurt your business’s financial health. According to a recent study, it came to light that businesses without a compliance management system were imposed fines 2.71 times more than organizations with a system in place. 

These fines amounted to $14.83 million annually. The same report also stated that the annual cost for compliance management is $5.47 million. Businesses operating in financial industries especially need to comply with industry standards and regulations.

  1. Helps in Evaluate Security Risks

Complying with rules and regulations allows businesses to evaluate and manage security risks. Not just written guidelines and documents, but organizations need proper systems that can help to maintain compliance.

Risk assessments help in evaluating the level of risk an organization is facing at any given time. It also helps in uncovering potential risks. In addition to continuous monitoring, compliance management tools like KYC verification software can help you fix vulnerable parts of the operations.

  1. Protect Against Data Breaches

In case you fail to follow compliance requirements, it can lead to data breaches, and legal penalties, and it can hurt your business’s reputation. Every year, the number of data breaches is increasing, leading to the loss of millions of dollars worth of data. That’s not all. These data breaches ultimately increase the number of ID theft cases, leading to a whole new domino chain of fraud.

Challenges of Compliance Management

The reason why businesses shy away from compliance management is the challenges they face. Complying with laws and maintaining them throughout the organization is a major task. 

  1. Regular Changes in Laws

Regulatory bodies often keep changing the rules and regulations based on current fraud trends. As new cyber threats move quickly across industries, regulatory bodies have to make immediate changes to rules to help organizations protect customers.

  1. Large Enterprises with A Lot of Employees

Managing and maintaining compliance is most challenging for larger enterprises. With a large workforce, it can be tough to make sure everyone is following the compliance initiatives. This leads to complex organization systems and can increase the risk of data breaches. 

  1. Scattered Working Environments

As organizations now have both on-site and remote workforces, it becomes even more challenging to get an accurate view of compliance status. As a result, it has been challenging for most organizations to manage and monitor for risks and weak points.

Compliance Management Best Practices

Compliance management is a major process that requires a multi-faceted approach. You need to build a system that allows you to monitor all environments at the same time. Here are some best practices that you can follow for compliance management.

  1. Conduct Policy Audits

If your organization’s policy was written years ago, then most likely it needs to be added. Go through your organization’s compliance management policy, and take note of all the things that look dated. An audit will reveal gaps and weak points in your policy. Try to fix all the issues and you’ll be able to come up with a newer and stricter compliance management policy.

  1. Train Your Staff

Your staff needs to have a complete understanding of how they can maintain compliance throughout the organization. If your staff are your weakest link, then just making policies won’t solve anything. 

Training helps reinforce policies and procedures and helps you handle employee questions and concerns. You should also schedule training sessions throughout the year to make sure all the employees are up to date on compliance standards. 

  1. Continuous Monitoring and Due Diligence are the Keys

Data security and privacy legislation are some industry standards that want organizations to manage their cybersecurity standings. While privacy and security are two completely different things, they do go hand-in-hand. 
The new privacy laws require businesses to consider “privacy by design” or “security by design,” and the use of continuous monitoring solutions. Businesses need to note that they should perform due diligence on third-party vendors. They can do this by using vendor bank account verification solutions.

Categories
Fraud

Managing Online Payment Fraud Efficiently

Banking has become digital. The payments sector has been especially impacted by digitization. But with the growing use of digital payments, fraudsters have found a new avenue for success. According to a 2022 payment fraud study, merchants spend an average of 10% of eCommerce revenue on fraud management.

Every merchant and business needs to manage payment fraud to mitigate losses. Constant payment fraud even acts as a red flag for the organization. Preventing payment fraud can even help organizations scale at the right pace.

One of the biggest challenges of fighting online payment fraud is that interconnected networks are complicated.

Every single transaction could be a potential attack point for the organization. Regardless of the threat, an organization has to provide a seamless payment experience.

There are a lot of moving parts that customers have to care about, such as interfaces, websites, apps, and back-end services. On top of all of this, additional services such as ID verification, authentication, transaction monitoring, and more.

Banks need to be highly careful about the ever-changing nature of the payments industry, and the new techniques being used by fraudsters. Maintaining a safe and seamless payment environment for customers is becoming increasingly challenging.

Fortunately for banks and financial service providers, preventing payment fraud doesn’t need to be super complicated, expensive, or time-consuming. The best way to move forward is to take a risk-based approach that covers your specific needs and aligns with your organizational goals.

Knowing Your Customers is Crucial

Regulated industries have been struggling with fraudulent transactions. Since they have to fight fraud all the time, they have better fraudulent transaction handling. Businesses in these industries have well-established procedures to identify customers and understand the risks that come along.

KYC procedures are made to design and prevent money laundering and offer intelligence into the nature of the customer. You need to know who the customers are, and if they are real.

KYC happens during the customer onboarding process. You need to ensure that fraudsters can’t even create an account. While these processes tend to weed out fraudsters, they can also hurt genuine customers. Your fraud prevention process should not create unnecessary friction in the customer onboarding process.

You absolutely need to implement seamless, effective ID verification solutions. It is the first-ever step in managing payment fraud.

Understanding Payment Flows

While it is possible that every single transaction is fraudulent. Businesses still need to monitor, flag, and analyze transactions to provide ongoing intelligence and add another level of risk management.

As payments are becoming faster, the increasing speed of payments requires faster payment information processing. Latest innovations such as real-time payments will require solutions that are incredibly sophisticated.

Financial institutions need solutions that can help them understand who their customers are, and whether the information provided to them is accurate or not.

In the EU, legal obligations require strong customer authentication for multiple transactions. Two-factor authentication such as confirming a text, email, or in-app notification, is an authentication technique that businesses can deploy.

A new verification method has come out called 3D Secure 2.0, and it is backed by all the major credit card providers.

Some other dynamic fraud detection tools same as transaction monitoring can also help in risk mitigation. Some online fraud mitigation processes can help in:

  • Spikes in activities
  • Exceeding thresholds
  • Out-of-area or unusual cross-border activities
  • Changing purchase patterns
  • Consumer alerts
  • Credit reports
  • IP address discrepancies
  • Fraudulent patterns

Integrate Security into the Process

Managing payment fraud should be a natural part of the process. It should not feel like an additional task that you have to manage. Security is a crucial part of running a successful digital company and it contains a lot of factors. If there are a lot of weak points in your security, that’s the place where fraudsters will target.

There are some methods and solutions that every business needs to have to prevent fraud:

1. Tokenization

The best way to protect customers from a data breach is to tokenize the information. In the case information is stolen, it won’t mean anything to anyone other than the transaction and the retailer. If the retailer is hacked, the hackers won’t be able to gain anything from all the data.

What’s even better is that the Payment Card Industry promotes this practice and it works with almost all existing POS systems. It replaces the actual 16-digit credit card number with a 16-digit token. It doesn’t add anything to the payment process, and it cuts down on compliance costs.

2. Encrypt the Information

For all major retailers, end-to-end encryption is a great option to prevent fraud. PCI standards don’t allow storing credit card information after a transaction, and converting that data via an algorithm protects the data while still allowing authorized use. But you need to keep one thing in mind: encryption is an expensive process that doesn’t work well for small and mid-sized companies.

4. Address Verification

Currently, all the eCommerce address verification checks are done using the Address Verification System (AVS). AVS can check the address on the credit card file to the data provided by the customer.

AVS checks the zip code and the street number of a billing address and it compares those numbers to the zip code and street number of the credit card owner. Visa, MasterCard, and American Express support AVS in the U.S., Canada, and the UK.

But, the AVS isn’t perfect. Customers could have moved to a new location, or they may be ordering things online for someone else. In these situations, the AVS just falls apart. What works better is the address verification solution offered by DIRO. DIRO address verification can verify customer addresses straight from government sources, thus eliminating the risk of payment fraud.

Categories
Verification

What is Good Standing Verification and Why Does Your Business Need It?

Almost every business is asked to provide a good standing verification certificate. Only the state can issue the good standing certificate verification. It’s one document that every business should be able to provide when asked for it. 

Every business, LLC, or any other entity needs to have a good standing status in its records. This helps banks, financial institutions, and other businesses understand that the business is in good standing. A good standing verification certification can help in:

  • Maintain the limited liability that an entity provides.
  • Take their business into other states.
  • Acquire a loan on the basis of good standing.
  • Get rid of state-imposed fines and penalties.

Most of the time, a lender requires a good standing verification certification to offer a loan. Businesses can avoid delays in the loan approval process by maintaining good standing.

What is a Good Standing Certificate?

A certificate of good standing lets others know that the company is legally registered with the state and it complies with all the state laws, such as:

  • State registration fees
  • Required document filings
  • Legally permitted to conduct business in the state

A certificate of good standing usually contains an expiration date. This date suggests when the organizational registration is due. This renewal date could be at the end of a calendar year, or during some other time when the state’s laws require renewal or periodic filings.

This rule is similar for businesses formed somewhere else and registered as foreign entities in the state.

Most users confuse good standing as a business or occupational license, but it’s not. A company can also do business in the state it was formed, it does not need a good standing certificate to do so.

Which Businesses can Get a Good Standing Certificate?

As not all businesses need to register themselves with the state, they won’t be able to obtain a good standing certificate. Lenders, government agencies, and even other businesses can ask for a good standing certificate of a business.

If you want to get a good standing certificate, then there are two ways you can follow. The easiest ways are to register or qualify their company to transact business in another state and to open a business banking account. A good standing certificate acts as part of the compliance.

How to Obtain a Good Standing Certificate?

As mentioned above, the best way to get a good standing certificate is to register your business with a state. When you register your business, the state will offer a certificate of good standing.

The issuing entity is often the secretary of state or any one of their subdivisions. The agency has different names based on the state they are in:

  • Arizona: Arizona Corporation Commission
  • Massachusetts: Corporations Division, Secretary of the Commonwealth of Massachusetts
  • Michigan: Corporations Division, Department of Licensing and Regulatory Affairs
  • New Jersey: Division of Revenue and Enterprise Services, Department of the Treasury
  • Utah: Division of Corporations and Commercial Code, Utah Department of Commerce
  • Virginia: State Corporation Commission
  • Wisconsin: Department of Financial Institutions
  • Delaware: Division of Corporations
  • Hawaii: Business Registration Division, Department of Commerce and Consumer Affairs
  • Maryland: Department of Assessments and Taxation
  • Alaska: Department of Commerce, Community, and Economic Development

If you want particular information on how to obtain good standing certification from the state department, you’ll have to contact them for all details.

What do Businesses Need to get a Certificate of Good Standing?

Most businesses require a good standing certificate while going through a KYB verification process. Most financial institutions do incorporation verification before onboarding them. A good standing certificate is just one of the many documents that lenders ask for.

This happens when you try to open a business bank account, or set up a new credit card, or debit card. Some lenders also ask for a Good Standing certificate. If your business isn’t required to register with the state, it’s not possible for you to get a good-standing certificate. There is one absolute requirement for getting the certificate. Your business needs to be registered in the state for the good standing certificate.

When You May Need a Good Standing Certificate?

There are a number of situations when you may be asked to provide a good standing certificate. A good standing certificate even protects your business from a lot of things. Banks will want to see the certificate before onboarding you.

Here are the situations where you will need a good standing certificate:

  1. Opening a business bank account
  2. Establish business credit
  3. Applying for payment processing
  4. For improving your business credit score
  5. Securing an investor for funding your business
  6. Securing a lease for your office space
  7. For protecting your business’s LLC status
  8. For renewal of business licenses and permits
  9. Applying for a loan
  10. For selling your business
  11. For getting business insurance

If you lose your good standing status, it impacts your business’s reputation and ability to do business.

Verification of Good Standing Certificates

Banks ask for good standing certificates to verify a business, and its ability to do business. But fraudsters globally have figured out a way to trick banks by forging good standing certificates. Verification of good standing certificates is really tough. For years, banks have been verifying documents manually.

Fortunately, DIRO’s document verification technology has changed that for good. DIRO helps banks, lenders, financial institutions, and other entities to quickly verify good standing certificates during incorporation verification. This leads to fewer false positives and an enhanced level of security for financial institutions.

Categories
Proof of Address

Proof of Address Verification in Vendor Onboarding Guide

Onboarding a vendor without having proper guidelines in place can severely impact your business. Vendor onboarding fraud and the consequences that come along can be fatal for a business. So, how can you know the vendor you’re onboarding is the right is not a fraud?

Every business regardless of its nature of business needs to have a vendor onboarding checklist. To avoid instances of fraud that can harm your business, you need to follow the required due diligence.

One of the biggest parts of vendor onboarding is to make sure that you’re keeping up with all the changing laws, rules, and regulations.

What is Vendor Onboarding?

Vendor onboarding is the process of collecting all the crucial information that you need to approve a vendor for your organization. A vendor allows businesses to buy supplies without having to go through a long process. Vendors in turn issue invoices for businesses. Let’s say you onboarded a fraudulent vendor, they’ll end up issuing invoices for things you haven’t purchased. This is how most fraudulent vendors operate and earn money.

The vendor onboarding process needs to have an ideal checklist. By following the checklist, every business can make sure they’re onboarding the right vendor.

Importance of Vendor Onboarding Process

Vendor onboarding is the first step of the vendor management process. If a business doesn’t have a vendor onboarding process, it can become a part of fraud. When you follow a vendor onboarding checklist, you can reduce the risk of fraud, eliminate additional costs, and achieve a higher ROI. 

When you build a vendor onboarding process for your business, it becomes easy to avoid pitfalls that come along with bad vendor management. 

Not just customers, you also need to nurture relationships with your vendors. A well-thought-out vendor onboarding process can help you make your relationships with vendors strong. It also offers other benefits:

  • Reduce or eliminate risks
  • Streamlined process and increased level of efficiency
  • Ensure compliance with regulatory guidelines
  • Build a positive business reputation  in the industry
  • Boost ROI
  • Reduce redundancies and mistakes
  • Track business data and workflows
  • Automate basic tasks

How to Build Your Vendor Onboarding Process?

To start building your vendor onboarding process, you need to keep a couple of things in mind:

  1. Evaluation and Approval Process: Every business should have an evaluation and approval process while onboarding vendors.
  2. Setting Up Requirements and Expectations: Set up clear policies and expectations to make sure there’s no confusion between all the moving parts.
  3. Developing Process for Strategic Supplier Partnerships: Strategic partnerships hold a lot of value for businesses. You need to create a separate onboarding process for all your strategic partners.
  4. Establish a Communication System: Having a clear line of communication matters a lot. Knowing you can reach out to your vendors at any given time is helpful in eliminating redundancies, mistakes, and errors. Plus, it helps in building stronger relationships with customers.

Vendor Onboarding Checklist

To make the process easier, you need to make sure that you’re not missing out on any crucial factors.

Here’s a vendor onboarding checklist you can use.

1. Evaluate Risk Level

Hiring a vendor that has a poor track record can be risky. You need to evaluate the level of risk a vendor brings along with them. Here’s how you can do so:

  • Check business product and service records.
  • Check creditworthiness.
  • Assess vendor compliance level with current regulations.
  • Ask the vendor to sign an ethical code of conduct. 
  • Make backup plans.

2. Collect Information About Products & Services Offered

  • Expected nature, volume, and how frequently you need the supplies. 
  • Ask for product and service specifications.
  • Ask for requirements for placing an order, and the format of order placement. 
  • Have a clear conversation about pricing and discounts. 
  • Clear out payment terms beforehand. 
  • Figure out the delivery process and logistics. 
  • Supplier training requirements or orientation sessions.

3. Collect Information About Vendors

  • Ask for the registered name, address, and contact details.
  • Ask for licenses, insurance, and other important documents. 
  • Vendor bank account verification for creditworthiness check.
  • Contact information of vendor representatives.

4. Make all Information Available for Internal Use

All the vendor information should be available for access by some teams, including:

  • Accounting teams
  • Purchasing teams
  • Warehousing and inventory control

5. Share Necessary Information for Vendors

Your vendors should have all the necessary information when they enter into a relationship with a business.

Here’s a list of what you should share with vendors:

  • Provide correct invoicing details.
  • A record of all the agreed terms and send them for confirmation.
  • Provide contact details for purchasing managers, and logistics teams.
  • Provide training if needed.

Importance of Proof of Address Verification In Vendor Onboarding

Proof of address verification in vendor onboarding is a step that a lot of businesses ignore. Verifying where a business comes from plays an important role in figuring out if they’re genuine or not.

Let’s say there’s a location that’s famous for having risky vendors, or there’s a location that your business doesn’t serve. How would you know the vendor is not from the location?

That’s where online proof of address verification comes in. When you verify a vendor’s proof of address, you can make sure you’re not getting into a relationship with a fake vendor.

DIRO online proof of address verification can help you verify the address of your vendors by verifying the documents provided. DIRO provides 100% accurate results instantly, using proprietary technology.

Categories
Finance

5 Things You Need to Keep in Mind While Integrating Digital Payments

Digital payments have become the norm when it comes to consumer finance. According to some new reports, emerging payment methods such as account-to-account payments, digital wallets, and Buy Now, Pay Later. More than 80% of all consumers have used digital payment methods in the last 1 year. This number is expected to grow to 93% by the end of the next year.

A lot of these digital payment methods rely on the open banking framework and are a natural progression of shifting landscapes. In our guide, we will be telling you all the ways things you need to consider while integrating digital payments systems into your FinTech solution.

Things to Consider While Building a Digital Payment Method

1. Consumers Want Convenience Over Anything

Consumers all across the globe are using digital payment methods and it’s easy paying bills using this method. Paying bills and managing finances online is easier than any other method.

Subscription bills, utilities, loan repayments, and retail payments are more convenient with open banking-powered apps and services. Around 80% of all customers already know of account-to-account payment, but they may not be aware of the benefits of open banking. Open banking payment methods add speed and efficiency to the process.

2. Consumers Want Flexibility While Making Payments

Almost all global customers want flexibility and control to optimize their digital payments. Similar to the motivations around bill payments, consumers are connecting their accounts to automate the repayment process for BNPL and installment loans. 50% of consumers are currently open to the idea of connecting their bank accounts with other financial services to enable auto payments, and over 52% of customers claim that they want automated repayment solutions to prevent missed payments.

3. Security is the Top Priority for Customers

Consumers understand the value digital payment systems bring to the table. The customers who aren’t on board with digital payment methods are mainly because they think it’s not a secure method of sending money.

If you’re looking to integrate a digital payment system with your FinTech, then you need to build trust about digital payments in your customers. Building comfort with emerging digital payment methods is a key step in supporting future adoption as the two are tied together. Faster transactions, the convenience of payment, transparency, and security are the top reasons for customers to overcome security issues.

4. Consumers Use FinTechs to Keep Track of Their Finances

Consumers are relying on FinTechs and also open baking to get through everyday financial activities. The reason is simple, FinTechs make it easy to handle these tasks than doing them manually. 83% of all consumers have used digital tools at least one time to handle financial activities. Over 50% of customers use technology to complete 4-5 tasks. The majority of users see making payments as the only beneficial use case of FinTech companies and open banking technologies.

5. Latest Technologies are Most Famous Among Gen Z And Millennials

Newer generations are more likely to adopt newer technology compared to older users. When it comes to digital payments younger generations are the ones who pushed forward the use. It’s anticipated that their use case will keep on growing. There are generations who are less likely to make payments compared to younger generations. The percentage is 50 for Gen Z and 78 for Boomers. Younger generations are less likely to use cash for making payments. But security remains a major concern for all generations while using digital payments.

Categories
Onboarding

Detecting and Preventing Fraud During Vendor Onboarding

As businesses globally are understanding the importance of employing additional fraud prevention methods, it has led to a dramatic fall in fraud rates. Handling the aftermath of fraud is becoming super expensive for businesses. This is why the adoption rate of new technologies and compliance rate is improving.

Unfortunately, even after several significant changes in the industry, vendor fraud is a major issue. Fraudsters who aren’t able to break into financial institutions and banks move on to vendor fraud. The reason why vendor fraud is one of the most growing categories is that businesses are highly vulnerable to attacks.

For businesses to identify and prevent vendor fraud, proper knowledge is needed. The more knowledge a business has, the better it can protect itself.

What is Vendor Fraud?

Vendor fraud is basically fraudsters manipulating a business’s payment system. This is done to steal goods and money. In almost all cases, vendor fraud is done with the intent of stealing money.

Any business can be a victim of vendor fraud, but it differs from business to business. Vendor fraud can happen through collisions with third parties. It can also happen because of untrained employees within the organization.

The most common examples of Vendor fraud include:

  • A hacker manipulates a business’s payment systems to generate fraudulent vendor payouts.
  • A vendor that fails to falsify receipts or documents slowly steals money from a business through its ongoing transactions.
  • A group of employees wants to steal money from the organization.
  • An employee steals company checks and deposits them into a personal account.

Which Businesses are at a Risk of Vendor Fraud?

Businesses that don’t have the right level of security and scrutiny are at the most risk of vendor fraud. Businesses that are small and mid-sized often fall prey to vendor onboarding fraud.

It makes a lot of sense for fraudsters to target small-scale businesses. More than often,  small businesses rely on small teams to handle a variety of tasks. This can easily lead to mistakes. A lack of robust checks and no adoption of technology can lead to vendor fraud.

As businesses scale up and comply according to laws and regulation, it helps in preventing fraud. Companies that follow all the compliance guidelines tend to be less open to fraudulent activities due to mistakes. To combat the sophisticated methods used by businesses, fraudsters are also developing new methods.

Types of Vendor Fraud

Vendor fraud is different for every organization. There are multiple categories, that include:

  • Billing Fraud: Billing fraud refers to payment-related fraud, it can be done in 2 ways by employees. Sometimes, fraudsters make up a fake vendor, or sometimes the employees make up duplicate payments by using actual vendor details.
  • Fictitious Vendor: An employee with adequate information about a vendor can make up a fake vendor. Or, they can register as a new vendor and get regular payments on this account.
  • Duplicate Payments: An employee can use actual vendor information to make fake information and generate fake payouts. The same payments and extra payments can be transferred to employees’ accounts.
  • Check Fraud: This vendor fraud involves an employee engaging in forging or modifying information available on the check of a vendor. They do this to get payments into their own accounts.
  • Accepting Bribes: There’s another type of vendor fraud that’s quite common. A vendor pays some kind of commission to employees for helping them get additional sales or benefits.
  • Excess Bills: Whenever vendors issue an invoice for bill payment, and if it’s more than the desired amount, it’s called over-billing. This is also considered a type of vendor fraud.
  • Price Fixing: This fraud happens when 2 or more vendors make a deal together and fix the price of a product at a higher value. The buyer has no option other than to pay higher prices to the vendors.
  • Cyber Fraud: This is the most complex type of fraud to detect. Hackers can act as a vendor even when they don’t have any relation to the company. They operate completely from the shadows and they are able to create a fake vendor profile. They try to trick businesses into making payouts for goods and services. Needless to say, all the records and bills are fake and fabricated. This is what makes it one of the most challenging types of fraud to detect.

Detecting and Preventing Vendor Fraud

There are some basic rules and regulations every business needs to put in place to prevent vendor fraud.

1. Vendor Controls

Businesses need to set up a checklist outlining all the guidelines for vendor onboarding. Here are some common things you can keep in mind:

  • Businesses need to follow all the due diligence procedures. There should be extra attention to verifying information provided by the vendors. Online document and online vendor bank account verification technologies can help in streamlining this process.
  • There should be a centralized vendor database with your preferences. There should also be a list of high-risk vendors.
  • Businesses need to conduct thorough checks of all the vendors. Using technologies to do so can save both time and cost.
  • Checking bills issued by vendors is a good practice to make sure you’re paying for things that you don’t have to.

2. Employee Measures

A lot of times employees help vendors orchestrate the fraud. To prevent this, businesses should have some guidelines for their employees:

  • Doing thorough background checks during employee onboarding can uncover hidden red flags.
  • Keeping financial information limited only to high-level employees. 
  • Larger businesses should separate the duties of employees for better accountability and control.
  • A person that’s in charge of handling vendor information should be different than those who approve these vendors into the organization. 
  • Smaller businesses should rotate the duties of employees in vendor/AP/purchase departments. Or to make processes easier, businesses can hire managers for different tasks.

3. Set up Due Diligence Processes

Before you onboard vendors, you need to have a proper due diligence checklist. Having a proper guideline can help newer employees onboard vendors that are legit. As a business, you need to conduct thorough vendor verification. You need to make sure that the mailing addresses are correct. Check if the bank account is legit. Verify if the information and document submitted by them are original and not tampered with.

Conclusion: Vendor Fraud Prevention Guidelines

Vendor fraud can impact your business in a lot of ways. Prevention of vendor fraud requires proper planning and sticking to the plan. Preventive measures should be a priority for most businesses, and they should also focus on technologies that can help make the process easier.

Categories
Fraud

Five Major Steps for Strengthening your ID Fraud Prevention Strategy

Customers demand a safe and secure environment. This means providing protection from data theft, Identity protection, protection from account takeover fraud, and more. But, this is not a one-sided process. Both organizations and customers need to follow practices that keep them safe online. 

One of the best things that banks and other businesses can do is make sure that customers have all the necessary information to keep themselves secure. Not sharing passwords, OTPs, and using network networks are common online safety tips. 

Just by being vigilant, customers can protect their identities online. As for banks, they need to have thorough checklists and tests to make sure customers are who they claim to be. 

In this article, we’ll be going over tips that businesses can use to strengthen the ID fraud prevention strategy.

5 Tips to Make Your ID Fraud Prevention More Robust

1. Go Back to the Initial Customer Interaction Phase

Customers of today want complete security and convenience. More and more customers want a convenient online experience. The second largest group of consumers demands to be recognized during online transactions. This leads to a seamless customer experience. If you keep adding friction to the process, it can cause you to lose more customers. 

because of changing customer demands, they should be able to interact freely with the business. Letting customers do any activity they want can even lead to understanding customer behaviors. There’s no better way for you to gauge fraudsters than understand customer behaviors. 

If a business instantly recognizes who the customers are, it’ll be able to build defenses that can highlight fraudsters.

2. Understand Expectations and Capabilities of Your Customers

With the new age of modernization in the banking industry, customers from all demographics, age groups, and income brackets have increased their online activities. This is giving way to a whole range of new digital solutions and marketing techniques. 

But with increased online activities, comes an increased level of fraud risk. That’s not all, managing all customer expectations is a major challenge for businesses of all kinds. 

This leads to all new types of education and support for customers who are new to digital banking. Educating your customers is the surefire way to make them more susceptible to fraud.

3. Leverage Technology to Boost Customer Fraud Prevention

According to the latest surveys, its shown that companies that are investing in new solutions to prevent fraud are getting great results. Adopting newer technologies helps businesses stay on top of all the latest fraud trends. 

These investments are helping businesses streamline challenging processes such as:

They also help in preventing fraud by uncovering fraudulent users as soon as possible.

4. Outsource But Keep Fraud Prevention in Mind

Businesses that are scaling quickly and need to outsource to keep up with demand may be at risk of data breaches. Companies that carelessly outsource to other organizations may be at risk. Without proper due diligence, they may end up hiring companies that looking to steal sensitive data. 

While outsourcing is a valuable strategy, it can also increase the number of ID fraud and frauds in an organization. To ensure security, companies need to hire companies and conduct strict due diligence.

5. Focus More on Activities that Build Customer Trust

Organizations that establish a good trust-based relation with customers are more trusted. Goodwill follows them around which potential customers consider while onboarding. 

Customer trust can be earned in a couple of ways. But, you can include fraud prevention as well into the mix. Some common activities include:

Some reports suggest that customers want solutions that include passwords, One-Time Passwords (OTPs) sent to their registered numbers, and security questions. You can use any of the methods to ensure trust and boost productivity.

Categories
AML KYC/KYB

KYC and AML Risk Assessment for Customer Onboarding

When onboarding new customers, financial institutions must balance the need to mitigate risk with the necessity to keep the customer experience frictionless. To that end, AML/KYC risk assessment is critical for onboarding new customers. Indeed, financial institutions are under increasing pressure to meet regulatory standards while making the customer onboarding process frictionless. The combination of digital and mobile technologies makes it easier than ever for customers to open new accounts.

As a result, financial institutions must maintain strict Know Your Customer (KYC) and Anti-Money Laundering (AML) standards while streamlining the onboarding process for new customers. In this article, we’ll explore different onboarding methods and how they impact your institution’s KYC/AML risk assessment.

What is AML/KYC Risk Assessment?

KYC/AML is an acronym standing for “Know Your Customer” and “Anti-Money Laundering.” These are compliance regulations that require financial institutions to verify the identity of their clients. This is done to prevent money laundering and other financial crimes. KYC is a procedure that requires financial institutions to collect and verify information about their customers. This data is then documented in an effort to prevent money laundering and terrorist financing.

KYC regulations are designed to strengthen the integrity of the financial sector and the wider economy by reducing crime and increasing trust. AML refers to the regulations that govern financial institutions’ due diligence when determining the source of their customers’ funds. For example, financial institutions must verify the source of funds deposited in accounts by customers who are opening new accounts. This is done to prevent money laundering.

Digital Customer Onboarding Methods

Digital onboarding methods are low-touch and mostly occur online. They include onboarding methods such as e-KYC, SMS verification, and OTP verification. E-KYC is the process of onboarding new customers digitally by collecting and verifying their identity and other relevant information. E-KYC uses the government-issued Unique Identification Number (UID) issued by the Indian government.

Once verified, the e-KYC process provides an electronic validation of the customer’s identity. This electronic verification is stored in an electronic format and is used to onboard new customers, transfer funds, and open new bank accounts.

E-KYC is the most common digital onboarding method. It is used by banks across the world to onboard new customers. SMS verification is a low-touch onboarding method that telecom companies commonly use to onboard new customers.

Manual KYC/AML Risk Assessment

Manual AML/KYC risk assessment is a low-to-moderate touch method that relies on a combination of digital and manual methods. It is an onboarding method that requires an initial review of customer information and documents that is followed by a final review of all customer information and documentation.

A manual review is necessary in order to accurately complete KYC/AML compliance. Manual KYC/AML risk assessment is the most common onboarding method. It is used by large money transfer companies and financial institutions that have large volumes of new customers. Manual AML/KYC risk assessment is conducted by an employee and typically involves reviewing documents such as passports, utility bills, and letters of employment.

This method is necessary to complete the full KYC/AML compliance for customers. Manual KYC/AML risk assessment is the traditional way that financial institutions onboard customers. It is done by reviewing customer information and documents by an employee. This process is necessary to complete the full AML/KYC compliance for customers.

Computerized AML/KYC Risk Assessment

Computerized KYC/AML risk assessment is a high-touch method that involves the use of technology to onboard customers. It is an onboarding method that uses technology to identify and verify customer information and documents. This onboarding method is often used by large financial institutions with high volumes of new customers.

Computerized KYC/AML risk assessment is done by an online system that uses algorithms to screen and filter documents. The system uses algorithms to identify common information found in identity documents such as passport numbers, birth dates, and driver’s license numbers. This onboarding method uses preloaded customer information to verify identity and collect the necessary information.

Computerized AML/KYC risk assessment is a high-touch onboarding method that relies on technology to collect customer information and verify identity. This method is necessary to complete the full KYC/AML compliance for customers. This method is used by large financial institutions. It is the most efficient way to onboard new customers.

Combination of Digital and Manual AML/KYC Risk Assessment

Co-editing is a high-touch method that uses both digital and manual methods to collect and verify customer information and documents. This onboarding method uses both technology and employees to collect and verify customer information and documents. Co-editing is a manual onboarding method that relies on employees to verify customer information and documents.

It also uses software to filter information and documents. Manual KYC/AML risk assessment is the most common onboarding method. It is done by an employee and typically involves reviewing documents such as passports, utility bills, and letters of employment. This method is necessary to complete the full AML/KYC compliance for customers. Co-editing is the most efficient way to onboard new customers.

Conclusion

KYC/AML risk assessment is critical for onboarding new customers. When onboarding new customers, financial institutions must balance the need to mitigate risk with the necessity to keep the customer experience frictionless.

To that end, AML and KYC risk assessment is critical for onboarding new customers. Indeed, financial institutions are under increasing pressure to meet regulatory standards while making the customer onboarding process frictionless. The combination of digital and mobile technologies makes it easier than ever for customers to open new accounts. As a result, financial institutions must maintain strict KYC and AML standards while streamlining the onboarding process for new customers.

Categories
General

Crypto Regulations in Canada & U.S: Latest Updates and What You Should Know

The regulatory landscape for cryptocurrencies has been changing rapidly in the past few months. New regulations, along with old ones, have also come into force. In this article, we will be discussing the latest developments in the crypto regulations landscape in Canada and United States. The concerns around potential risks arising from investing in cryptocurrencies or token sales led to a tightening of the regulatory environment by several securities regulators in both the United States and Canada.

The Canadian Securities Administrators (CSA) published a notice on September 12 that outlines their views on how securities laws apply to businesses that deal in virtual currencies such as bitcoin and ether. And on September 25, the U.S Securities and Exchange Commission (SEC) announced that it will begin monitoring digital token sales to protect investors from risks involving unregistered securities.

Canada

Canada has been one of the most active jurisdictions in terms of regulating cryptocurrencies, digital tokens, and Initial Coin Offerings (ICOs). As early as 2013, the Canadian government published an analysis of the risks associated with cryptocurrencies. In the same year, Canada’s federal budget stated that the government will “develop options for the treatment of virtual currencies”.

In December 2017, the Canadian Securities Administrators (CSA) published a notice that explains how regulation of “securities offerings of investment contracts” applies to ICOs. The notice notes that “an investment contract exists when a person invests their money in a business and expects to earn a profit from the investment”. The CSA also clarified that an ICO falls under the definition of an ‘investment contract’. Therefore, the sale of cryptocurrencies or tokens cannot be done outside of the regulatory framework.

United States

The United States has also been proactive in regulating cryptocurrencies, digital tokens, and ICOs. However, there is a significant difference between the regulatory approaches taken by the U.S. Securities and Exchange Commission (SEC) and the Commodity Futures Trading Commission (CFTC). As far as cryptocurrencies are concerned, the SEC is of the view that they are securities and therefore, they are subject to the Securities Act of 1933 and the Securities Exchange Act of 1934. The CFTC, on the other hand, believes that cryptocurrencies are commodities and are regulated by the Commodity Exchange Act of 1936.

Exchange-Traded Funds (ETF) Proposals

An ETF is a fund that owns the underlying assets (in this case cryptocurrencies) and divides ownership in the fund into shares. These shares are then listed and traded on a stock exchange. If an ETF has a good performance, it means that the value of the fund will increase and the shares will be worth more. A few exchanges have filed proposals to the SEC for the launch of ETFs that will invest in cryptocurrencies as well as tokens.

The Winklevoss twins, who are well known for their involvement in cryptocurrencies, have also applied for a Bitcoin ETF. Most of these proposals are still under consideration by the SEC. However, in August, the SEC rejected a proposal filed by the Winklevoss twins for a Bitcoin ETF. The SEC noted that the proposal was not consistent with the definition of ‘security’ as provided in the Securities Act of 1933 and the Exchange Act of 1934.

Crypto Regulations in the EU

The EU has been thinking about crypto the same way as other countries. According to a report, around 17% of Europeans have purchased Crypto. Most residents see crypto as a long-term investment. It’s not yet accepted as a payment method. 

There is some curiosity about the topic as a lot of people are interested in learning about payment methods.

As of right now, there are different crypto rules that every country has set for itself. In the 5AMLD regulations, crypto exchanges and crypto wallet providers are considered “obliged entities” and they’ll have to face the same rules as other financial institutions. 

While 5AMLD brought crypto exchanges under the scope of AML regulations, there’s not a single KYC rule across the EU. In 6AMLD, there will be a single guideline/rulebook for KYC all across the EU


Currently, the directive is making its way through the member states’ legislative processes, and it will take some time for complete implementation.

Regulation on Markets in Crypto Assets

In September 2020, the EU Commission proposed the regulation on markets in Crypto assets to provide some kind of legality around the treatment of crypto-assets. The end goal is to promote innovation, offer proper protection to consumers, and make sure that the financial market stays stable.

The EU Commission approved the regulation in March 2022, almost pushing it towards becoming a law. It is expected to become a law by 2024.

According to the commission, enabling full access to the internal market and providing legal certainty will lead to innovation. 

To minimize the risk of money laundering, the goals of MiCa include:

  • Managers and principal shareholders are perfect for purpose and have sufficient expertise in dealing with AML and Combating the Financing of Terrorism regulations. 
  • Robust internal control and risk assessment mechanisms, systems, and procedures are set in place to make sure the confidentiality of information is kept intact. 
  • Crypto assets service providers need to maintain records of all kinds of transactions, orders, and services related to crypto-assets that they offer.
  • Systems are set in place to detect potential market abuse committed by clients.

Consumers need to have a proper understanding of the EU and country-specific regulations for investments, banking, payments, and due diligence to understand MiCA.

Crypto Regulations for Germany

In Germany, 40 banks are already interested in offering crypto custody services after the latest AML laws. With EU-wide rules and an open market, there are some specific expansion opportunities.

Under the German Banking Act (KWG), licenses are required for crypto exchange platforms. BaFin is the German Federal Financial Supervisory Authority is the authority that has issued guidance for managing crypto securities registers. 

In Germany, the identity requirements include:

  • First and Last Name
  • Place of birth
  • Date of birth
  • Nationality
  • Residential address

Crypto Regulations for France

Out of all the countries, the KYC rules in France have been hardened the most to include all Crypto transactions. This includes crypto-to-crypto transfers. The rules in France are harsher than in other jurisdictions. Holding anonymous accounts is prohibited and there are strict KYC obligations for every account. All crypto accounts have to undergo the identity verification process.

The ID verification for a crypto account in France includes:

In the coming couple of years, Europe’s crypto landscape will change dramatically. Especially after MiCA and other regulations become effective.

New Regulations for Exchanges and ICOs

There have been changes in regulations governing exchanges, which are the platforms on which cryptocurrencies are traded. Most of these exchanges have been registered as trading facilities or alternative trading systems (ATS) under the Securities Exchange Act of 1934. A trading facility is an entity that regularly facilitates the purchase or sale of securities or commodities, while an alternative trading system is an entity that facilitates the trade of securities or commodities in a manner that does not trigger a regulatory requirement.

In Canada, exchanges must now register as trading or commodity boards. In the U.S., exchanges must register with the CFTC as commodity trading advisors (CTAs) or derivatives clearing organizations (DCOs). Similarly, the SEC has proposed regulations for ICOs. These regulations would require ICOs to register with the SEC as an investment of securities.

Conclusion

The regulatory landscape for cryptocurrencies has been changing rapidly in the past few months. New regulations, along with old ones, have also come into force. In this article, we will be discussing the latest developments in the cryptocurrency regulations landscape in Canada and United States. The concerns around potential risks arising from investing in cryptocurrencies or token sales led to a tightening of the regulatory environment by several securities regulators in both the United States and Canada.

The Canadian Securities Administrators (CSA) published a notice on September 12 that outlines their views on how securities laws apply to businesses that deal in virtual currencies such as bitcoin and ether. And on September 25, the U.S Securities and Exchange Commission (SEC) announced that they will begin monitoring digital token sales to protect investors from risks involving unregistered securities.

Categories
Fraud

Machine Learning Technology for Detecting Fraud: How to Leverage Technologies?

In the last couple of years, the number of fraudulent services available in the market has increased. It has become essential for banks and financial institutions to employ machine learning technology that can help in fraud prevention.

While protecting customers by detecting fraud is a huge challenge, it should always be kept high on the agenda. But you do need to keep in mind that finding the balance between fraud prevention and customer experience is crucial for businesses. 

With the emergence of endless data sources, ready to be accessed at any given time. With greater control and accuracy over the data available, it opens banks up to new opportunities to detect fraudulent activities. Such as using machine learning technologies for fraud prevention.

Across the data landscape, we can see how the industry is slowly changing and allowing for better and more accurate results. Be it customer verification, customer validation, onboarding, decision making, or anything else. Machine learning for fraud detection is a great solution.

As many organizations have adopted traditional rule-based strategies, they need a lot of effort to manage. And with the increasing data points for better accuracy, the process becomes too large for humans. With the growth of digital traffic and the increasing need of identifying customers, institutions need better fraud prevention solutions. This includes the best machine learning algorithms for fraud detection.

Why Use Machine Learning for Fraud Detection?

With the ever-growing number of fraud services available in the market, it’s crucial to have a clear view of the fraud risk. With machine learning fraud detection, bank can understand their customer data better. 

As more and more consumers need instant decisioning, and process fulfillment. The need for faster and more accurate fraud checks has to be included in the customer journey. When making online decisions where customer journeys will be affected, it’s even more important that only these activities with a real risk of being fraudulent are being prevented.

At the same time, it’s also important to impact the experience of customers by subjecting them to unnecessary delays while doing customer verification. Additionally. There’s a limit to the effectiveness of the rule-based referral strategy as it requires a lot of effort to manage the number of permutations. 

Adopting machine learning technologies can help organizations build a smooth customer journey. This can be done while flagging potential fraudulent attempts which can impact the bottom line.

Common Machine Learning Misconception

1. Machine Learning is New

Machine learning technologies have been used for over 20 years across multiple industries. The technology has been helping businesses in making smarter decisions, streamlining processes and so much more. 

2. Machine Learning is Self-Learning

Machine learning models for fraud detection can keep evolving based on the recent problems they’ve solved. Within the identity and fraud department, it isn’t suitable to deploy auto-learning models as it makes governance easier. Model performance is continually monitored and seen where it has degraded. Replacement models will only be deployed with visibility of the differences between the current and the older models.

3. Supervised and Unsupervised Models

Supervised models don’t necessarily mean that there’s human involvement in every step. Even the supervised models operate according to the data fed to them.

Who Can Use Machine Learning Software?

While a lot of businesses already leverage machine learning technologies to complete specific processes. Implementing better automation in the fraud detection process is still an unseen phenomenon. However, increasing amounts of data sets can improve the ID verification process.

The use of ML is becoming more crucial for several businesses. Machine learning solutions can understand complicated relations between data sets within a business. 

Although access to machine learning for fraud detection has been limited, especially when it comes to fraud management. Traditionally, machine learning is often available only to bigger organizations, now even small-scale businesses are getting access to machine learning software.